Business Support Manager at Snaphunt Pte. Ltd.
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Sales Development Role - IT (2-7 yrs)
-R egional Role
- Join a market leader within IT Software
- A role that offers a breadth of learning opportunities
- Our client is the first and leading AI/ML-powered customer engagement and experience platform (CEE) that helps B2C brands increase engagement, conversions, revenue, and retention. Their cutting-edge SaaS products enable personalized engagement across the entire customer journey and build amazing digital experiences for businesses of all sizes.
The Job :
- Our client is looking for a Sales Development Representative to join the team
Your responsibilities will include :
- Developing sales strategies to draw in potential buyers or to solicit new potential customers.
- Initiating contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
- Creating relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
- Presenting product information to customers once you have identified their needs.
- Moving solid leads through the marketing funnel, connecting them to a salesperson, and arranging in-person meetings, emails, or phone calls.
- Following up with potential customers who expressed interest but did not purchase any goods or services.
- Performing regular follow-up calls or emails and facilitating communication with existing customers to ensure their satisfaction and identify new potential needs.
- Collaborating with sales executives to ensure the company's goals and targets are met.
Ideal Candidate :
Skills required :
- You have an entrepreneurial mindset with the ability to create playbooks from scratch.
- You have a strong understanding of SaaS unit economics.
- You have 2+ years of experience in software business development - preferably in SaaS sales.
- You have prior experience in a start-up/international setup would be a bonus.
- Fluent in English in order to be able to effectively liaise with stakeholders in the region
- You have strong interpersonal communication skills and relationship-building skills
- You have knowledge about the communication channels and the marketing automation space.
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