HR at Aaviah People's Network Company
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Sales Development Role (1-10 yrs)
Job Purpose:
- This position performs outbound calls to potential and current customers to qualify them as sales leads for sales specialists.
- This position will require working closely with Sales to ensure accurate and effective quality of sales leads.
- The SDR's will be assigned to various customers of Company, wherein they can be assigned to more than one customer at one given time.
Essential Functions:
- Make outgoing calls to potential customers to schedule high quality leads for sales.
- Serve as company customer's professional representative when dealing with prospects: via phone, email, etc.
- Possess strong knowledge of assigned products to identify customer needs when qualifying them.
- Document each call as per company and departmental policies and procedures.
- Follow up with potential customers in a timely manner if necessary.
- Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional products or services to increase customer satisfaction and revenue.
- Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport.
- Be patient and understanding in all customer interactions.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Maintain regular attendance and to arrive at work on time.
- The work will be in US Time Zone, so candidates should be open for night shift
Requisites :
- Previous customer service/sales experience in a call center environment preferred.
- Good spoken English, neutral accent. If there is an US/UK accent, it shouldn't sound fancy/artificial.
- Looking for strong ethical values around work, candidates should be able to demonstrate consistency at his/her jobs.
- The candidate should be looking forward to build a career at company by staying for a long period of time, while performing his/her deliverables
