Area Sales Professional - Customer Support :

Job Description :

Role Overview :

We are seeking a dynamic Retrofit Sales Manager to lead our customer-facing efforts in handling Retrofit sales and AMC for ELV (Extra-Low Voltage) products. This role is crucial for ensuring high customer satisfaction, expanding our service business, and managing a team of sales engineers to achieve regional targets.

Key Responsibilities :

Customer Interaction & Sales Management :

- Manage Retrofit sales and AMC for ELV products, ensuring high levels of customer satisfaction in the assigned region.

- Lead and manage a team of sales engineers to meet regional sales targets.

Technical Expertise & Planning :

- Possess a strong understanding of building systems, including Building Management Systems (BMS), Fire Safety, Security & Surveillance, and associated systems.

- Knowledge of HVAC and electrical building codes, IoT, Cloud offerings, and Industry 4.0 is advantageous.

- Develop and implement strategies to achieve service sales targets and identify opportunities for Retrofit and expansion.

Forecasting & Lead Generation :

- Prepare monthly forecasts and maintain an accurate sales pipeline to meet or exceed annual sales objectives.

- Generate new leads, manage the profit margin of relevant projects, and maintain relationships with key internal and external stakeholders.

- Responsible for achieving the yearly service sales targets overall.

Relationship Building & Negotiation :

- Build and maintain strong relationships with end users, consultants, architects, turnkey contractors, and other industry professionals.

- Develop negotiation strategies to meet customer needs and maximize revenue.

Strategic Development & Support :

- Create opportunities for Retrofit/Modernization and maintenance contracts within Integrated Building Management Systems (IBMS).

- Collaborate with technical teams for customer-specific development needs and provide accurate account insights and competitive information.

Qualifications :

Educational Background : Bachelor's degree in Electronic, Electrical, or Computer Engineering.

Experience :

- 6-8 years of sales experience with a focus on Building Automation and associated systems and services.

- Proven track record in driving service sales and managing retrofit, project expansion, and service contracts.

Skills :

- Excellent communication, interpersonal, and organizational skills.

- Strong knowledge of security applications, including access control, BMS, video surveillance, perimeter intrusion, and integrated security platforms.

- Should be focused on IOT, Digital solutions selling to end customer via consultative approach

- Ability to travel up to 50% domestically as required.

- Familiarity with BMS/IBMS, Security/Networking, IT securities, and emerging technology trends.