Talent Acquisition Manager at ALK Talent Search
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Sales & Customer Services Role (1-9 yrs)
- Sales Customer Services Role
- For Pune Location (Under PCMC)
- Work From Office
- Looking Only Malayalam, Tamil, Telugu
Job Description :
The ideal candidate shall possess proven experience in sales, be a motivated team player and have excellent communication and basic computer skills.
1. Sharing product knowledge in the best possible way.
2. Handle inbound and outbound calls of customers and clients.
3. Identify the needs of customers, resolve issues, and provide solutions.
4. Upsell other products wherever possible.
5. Maintain good customer relations.
6. Meet personal targets and work towards meeting team targets
7. Give follow-up calls and ask for product performance and Quality to develop a long-term relationship.
8. Thoroughly and efficiently gather customer information, access and fulfil customer needs, educate the customer wherever required to prevent the need for future contacts, and document interactions through contact tracking.
9. Possessing excellent product knowledge to enhance customer support.
10. Maintain a balance between company policy and customer benefit in decision making.
Skills : Excellent Communication Skills ( Malayalam, Tamil, Telugu)
Interested candidates who meet the above criteria can get in touch or Call 09675803080
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