Head Recruiter at Pathak Sona Imagaination
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Sales Coordinator - Inside Sales - Education (2-5 yrs)
Education
Graduation degree/ diploma mandatory
Experience
Required :
Experience of 2 yrs mandatory
Must have 2 years Sales Coordinator / Inside Sales work experience
Experience in Customer Service will be consider
Inside Sales experience with Education industry will be more preferred
Age - 20 - 30 yrs
Communication
Required:
Fluent Hindi skills Ability to [Speak]
Fluent English skills Ability to [Speak]
Job Description
Handle the processing of all orders with accuracy and timeliness
Order Fulfillment
Follow up Accounts- For payment receipt
Request to Generate TMM Login Activation - IT Department
Verify TMM Login details and Fund added
Delivery Note to the clients
Thanks Mail to all clients and sharing contact details for further communication with regard to service
Master Database Updating- Client details
Feedback Form - Product Experience
Client Servicing- Technical Part
Prompt respond towards clients technical issues after discussion with IT Deptt/ Manager
Strictly avoid direct interaction of clients to the IT Deptt. until unless there is a major Issue. In such case approval of Management/Sr. Manager required
Client Servicing- Product Part
Prompt respond towards clients issues with regards to products
Strictly avoid direct interaction of clients to the content Deptt. until unless there is a major Issue. In such case approval of Management/Sr. Manager required
Up selling - Products as per previous order/ Requirements
Maintaining Track record of orders and Inform concern manager regarding Repeat order follow ups
Incentives
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