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01/08 Rajesh Chadha
Proprietor at 360 Manpower

Views:42 Applications:7 Rec. Actions:Recruiter Actions:0

Sales Coordinator (1-3 yrs)

Mumbai Job Code: 338152

Job Description:

- Provide troubleshooting assistance for customer orders, account statuses and relevant problems

- Review pending orders and specific customers requests to ensure excellent customer service and customer experience

- Suggest sales process improvements

- As a sales support specialist you must answer customer inquiries.

- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.

- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.

- Reporting any unusual activity to your supervisors.

- Follow up with customers about issues.

- Maintain an organized excel file system for administrative and sales professionals.

Preferred Candidate profile

- Bachelor Degree required

- Communication Skills

- Languages- Hindi, Marathi & English

- Should now how to communicate and write in mails

- Time Management

- Problem Solving

- Computer Literacy

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