Sales Support:

- Provide administrative support to the sales team to ensure smooth sales operations.

- Assist in the preparation and follow-up of sales proposals, quotations, and contracts.

Order Management:

- Coordinate with clients and the sales team to process orders accurately and timely.

- Track and monitor order status, ensuring timely delivery and addressing any delays or issues.

Customer Communication:

- Serve as the primary point of contact for customers to handle inquiries, provide updates, and resolve issues.

- Maintain strong relationships with clients by ensuring high-quality service and timely responses to their needs.

Sales Reporting:

- Prepare and maintain sales reports, dashboards, and performance metrics to track progress and support decision-making.

- Assist the sales team in analyzing sales data and identifying areas for improvement.

Inventory Coordination:

- Liaise with the warehouse or logistics team to manage inventory levels and ensure product availability for orders.

- Communicate with the procurement team to ensure restocking when necessary.

Team Coordination:

- Schedule meetings and coordinate between internal teams, such as marketing, finance, and logistics, to support the sales function.

- Help organize and support sales events, exhibitions, and promotional activities.

Documentation & Filing:

- Maintain accurate records of sales transactions, contracts, and customer information.

- Ensure all paperwork and documentation related to sales are organized and up to date.

Key Skills:

- Excellent organizational and multitasking abilities.

- Strong communication and interpersonal skills.

- Proficiency in MS Office (especially Excel and Word) and CRM software.

- Ability to work under pressure and meet tight deadlines.

- Customer service-oriented with problem-solving capabilities.

Educational Qualification:

- Bachelor's degree in Business, Marketing, or a related field (preferred).