HR Manager at MNR Solutions
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Sales Coordinator (1-2 yrs)
Sales Support :
- Assist the sales team in managing schedules, client communication, and documentation.
- Coordinate sales activities, including preparing sales reports, tracking sales performance, and managing sales data.
- Support the sales team in achieving their sales targets by providing timely and accurate information.
Order Processing:
- Handle the processing of all orders with accuracy and timeliness.
- Coordinate with internal departments to ensure smooth order fulfillment and delivery.
- Maintain records of sales, orders, and customer interactions.
Customer Communication :
- Respond to customer inquiries and provide support as needed.
- Follow up with customers to ensure satisfaction and address any issues or concerns.
- Coordinate with customers to schedule appointments and product demonstrations.
Administrative Tasks :
- Maintain and update customer databases and sales records.
- Prepare and distribute sales documentation, such as proposals, contracts, and invoices.
- Assist in the preparation of sales presentations and marketing materials.
Coordination and Collaboration :
- Coordinate with the marketing team to align sales strategies and promotional activities.
- Collaborate with the logistics team to ensure timely delivery of products.
- Liaise with the finance department to manage billing and payment issues.
Reporting and Analysis :
- Prepare and analyze sales reports to identify trends, opportunities, and areas for improvement.
- Provide insights and recommendations to the sales team based on data analysis.
- Track and report on key sales metrics and performance indicators.
Skills and Competencies:
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in MS Office applications (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Detail-oriented with strong problem-solving abilities.
- Familiarity with CRM software and sales support tools is a plus.
Preferred Industry:
- Experience in a sales coordination role within the retail, FMCG, or similar industries is preferred.
Application Process:
Interested candidates should submit their resumes and cover letters, highlighting relevant experience and qualifications.