Sales Consultant - Car (1-3 yrs)
Position Title: Sales Consultant
Reporting to: Sales Manager / Asst. Sales Manager
Industry : Automobile
Job Description: Responsible for promoting sales of vehicle, achieving sales target and the creating and building relationships with new and existing customers to ensure outstanding customer service.
Key Responsibilities:
- Determine customer needs while educating the customer on new and used car ownership
- Demonstrate vehicle benefits and amenities, including test drives
- Meet and exceed dealership goals and objectives
- Maintain customer satisfaction, ensuring return business and referral business with customer follow-up
- Suggest optional equipment for customer automotive purchase
- Guide the customer in availing appropriate finance option
- Coordinate with financiers
- Furnish the pre delivery inspection information to work shop.
- Coordinates with the back office people for quotations approval, registrations and delivery Coordination.
- Looks after the delivery of vehicles at the right time.
- Coordinates in delivering the sales kits, brouchers etc.,
- Submits the invoices copies and facilitates in the formal registration of vehicles.
- Conducts the sales promotion activities and campaigns to boost the sales.
- Arranges events and demos for promoting the sales as a part of market promotion and development.
- Prepares daily sales reports and submits the same to sales manager.
- Attends the meetings of supplier companies to know the product features and knowledge about its functioning.
- Attends to sales meetings and furnishes the information to higher officials.
- Prepares reports on a periodical basis such as weekly walk-ins, cold calls, deliveries and furnishes sales figures.
- Offer the best dealership experience through the ongoing pursuit of excellence.
- Maintain customer satisfaction.
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