Assistant Manager - HR at The Safal Group
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Safal Group - Executive - Customer Relationship Management (2-5 yrs)
About the company :
The Safal Group is a renowned real estate developer with a strong focus on quality. They have successfully completed over 2900+ houses across Mumbai and Navi Mumbai. The company is committed to delivering exceptional projects and aims to set new benchmarks in the industry.
About the role :
- Monitor relationships with existing customers through CRM systems
- Ensure the CRM system provides an effective sales funnel
- Develop and implement marketing techniques that will drive new customers
- Plan and manage Welcome Email, calls, escalations, handover/possession etc.
- Suggest new methods to address customers' needs
- Track marketing metrics and trends, like conversion rates
- Assist with organizing promotional events to reach prospective customers
Qualifications :
- Technical expertise with CRM and analytical systems
- Strong communication skills along with a customer-oriented attitude
- Graduate, MBA or PG in relevant field with 2-5 years of experience
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