Trueassist by RoofandFloor is a premium service that gives you personalised end-to-end assistance in buying your home.The only focus is to help customers find their perfect home. Trueassist commitment is that customers receive unbiased advice at every step of their home buying journey.

We are looking for a Customer Service Executive to join our calling team in Chennai to propel Trueassist to the next level and be a great contributor to our success story.

What does this Role Entail ?

- Be the first point of contact from the Trueassist and helping customers finalize their dream home with RoofandFloor

- Be the brand ambassador for Trueassist- Elaborate on our Unbiased Service, Assured Best Price Deal and Assisted Free Site Visit which are our key differentiators.

- Speak to different customers on a daily basis and ensure we are helping in their quest for a new home.

- Attract potential buyers by recommending and educating them about builder projects which are registered with Trueassist.

- Live the value of home buyer centricity in all conversations with customers and ensure customer delight and quick finalization of homes deals.

The Ideal Candidate should possess the following :

- At least 6 months of calling experience preferably in the real estate space.

- Excellent Communication Skills with the ability ask the right questions and get clarity on customer home buying needs.

- Collaboration Skills : Be in regular touch with the Trueassist Advisors and understand USP of various projects.

- Confidence and energy

- Good Microsoft office Skills : Word and Excel and good typing speed

- Ready to work on weekends (Saturday)

- Ready to take up a target-oriented role

- Language Skills : English and Tamil is a must. Speaking knowledge of Hindi will be an added advantage but not a must.

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