this job includes marketing and sales for the advertising company Right Value and dealing with clients and fieldwork.

Key Responsibilities:

Customer Interaction :

Greeting Customers : Welcoming customers as they enter the store.

Identifying Needs : Engaging customers to understand their needs and preferences.

Providing Information : Offering detailed information about products or services, including features, benefits, and pricing.

Sales Activities :

Demonstrating Products : Showing product features and explaining their benefits.

Up-selling and Cross-selling : Suggesting additional products that complement the customer's initial selection.

Closing Sales : Assisting customers through the purchase process, handling transactions, and ensuring satisfaction.

Inventory and Merchandising :

Stock Management : Restocking shelves, organizing displays, and managing inventory levels.

Merchandising : Setting up product displays to attract customer interest and boost sales.

Inventory Checks : Monitoring stock to ensure products are available and handling any shortages or surpluses.

Customer Service :

Handling Inquiries : Responding to customer questions or concerns, either in person, over the phone, or via email.

Processing Returns/Exchanges : Managing returns, exchanges, and complaints efficiently to maintain customer satisfaction.

Building Relationships : Developing long-term customer relationships to encourage repeat business.

Sales Reporting :

Maintaining Records : Keeping accurate sales records and reporting daily, weekly, or monthly sales figures.

Analyzing Trends : Identifying sales trends and providing feedback to improve sales strategies.

Operational Duties :

Cash Handling : Operating cash registers, managing transactions, and balancing cash drawers.

Cleanliness : Ensuring the store is clean and organized.

Compliance : Adhering to company policies, including those related to safety, security, and loss prevention.

Skills and Qualifications :

Communication Skills : Ability to engage effectively with customers and colleagues.

Sales Techniques : Knowledge of selling techniques and the ability to persuade customers.

Product Knowledge : Understanding the products or services being sold.

Customer Service : Strong focus on providing excellent customer service.

Problem-Solving : Ability to handle customer complaints and resolve issues efficiently.

Attention to Detail : Ensuring accuracy in transactions and inventory management.

Teamwork : Working well with other associates and supporting team goals.

Typical Work Environment :

Retail Stores : Department stores, specialty shops, supermarkets.

Showrooms : Car dealerships, furniture stores.

Call Centers : Handling sales and customer service over the phone.

Online Sales : Assisting with e-commerce platforms.

Tools and Technologies :

- Point of Sale (POS) Systems: For processing transactions and managing sales.

- Inventory Management Software: For tracking stock levels.

- CRM Systems: For managing customer interactions and sales data.

- Communication Tools: Phones, email, and chat systems for customer interaction.

Career Path :

Starting as a sales associate can lead to various career advancements, such as :

Senior Sales Associate : Taking on more responsibilities or specialized roles.

Shift Leader/Assistant Manager : Supervising a team of sales associates.

Store Manager : Overseeing store operations and management.

Sales Trainer : Training new associates and developing sales strategies.

Regional Manager : Managing multiple store locations.