Job Summary

Role : CENTER HEAD

Reporting : MANAGER AREA SALES

Location : Bangalore

Time : 10 am - 8.30 pm (rotational) Weekend Working 1 year agreement Training in Mumbai for 15-20 days

Role Purpose :

- To build and maintain a high performance sales organization to effectively achieve business objectives.

Role Description:

- Duties will be varied and will include but are not limited to:To ensure that the clinic meets/exceeds the sales targets provided to it.

- To take the responsibility of complete operations in the clinic such as clinic infrastructure, machines, stocks, tools, petty cash and the operational standards.

- To Maintained Fixed Assets registers and take care of the Fixed assets in the clinicTrain, Guide, retained and Motivate the clinic teams to perform better.

- DO local tie up for marketingTo be responsible to send HR related things to HR department like Attendance, New joinee, left etc.

- To be responsible for Ensuring Standardization of Clinics as per SOP To be responsible for Product Explanation / Counseling.

- To be responsible for retention and daily appreciation of staff.

- Evaluate employee performance and develop individual development plans.

- Qtly KRa of existing staff and monthly KRA of new staffTo be responsible for assisting training staffs.

- To be responsible for implementing at clinic any new policy / SOP To be responsible to take referrals, Consent from patient.

- To be responsible for Handling Customer Complaints & Queries.

- Reporting to Management/ ASM about Performance of clinic/ MIS/ ReportsTo be responsible for ensuring grooming standards as per the company are met.

- Should take up Hair Treatments as and when required / instructed in case of exigency and emergency requirement.

- Handle front desk Receiving Calls and give apt. Make sure all patients goes with next apt.

- To maintained stock and cash in absence of accountant.

- Do billing in CRM as and when requiredTo make sure clinic have buffer stock at any given point of time and coordinate with back office for the same.

HR

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