Inside Sales Executive

About Us :

- We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

Problem we are solving ?

- In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities :

- Generate new sales through inbound lead follow-up and outbound reach outs over multiple channels

- Research accounts, identify key players, and generate interest

- Contact potential prospects through cold calls and emails & present our company to potential prospects

- Identify prospect's needs and suggest appropriate products/services and build long-term trusting relationships with prospects

- Proactively seek new business opportunities in the market

- Set up meetings or calls between (prospective) customers and Sales Executives

- Ensure that individual meets or exceeds overall targets such as: opportunity generation, pipeline creation number target

- Keep the pipeline realistic in terms of the pipeline revenue goals and monthly opportunity creation number target.

Requirements :

- Associates Degree required; Bachelors Degree preferred.

- 2-4 years of Proven work experience as a Sales Development Representative, Sales Account Executive or similar role in an enterprise SaaS company.

- Excellent communication skills both verbal and written in English

- Hands-on experience with multiple sales prospecting techniques like cold calling, cold emailing, and social outreach.

- Track record of achieving sales quotas.

- Goal oriented and innovative.

- Proficiency in Microsoft Office and CRM software such as HubSpot & good understanding of sales performance metrics.

- Excellent negotiation skills & ability to deliver engaging presentations.

- Team player with the highest level of integrity, who will continue to improve the way Rezo.AI serves its customers.

Life at Rezo.AI :

- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.

- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.

- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.

- Go on company-sponsored offsites, and blow off steam with your work buddies.

Location : Noida Work from Office

Perks & Benefits :

- Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship

- Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us ?

- We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here : www.rezo.ai

Cultural fitment :

- Work at the heart of AI and customer engagement. If you are fascinated by AI and looking to work with latest AI technologies, in a fast growing and flexible work environment with immense growth opportunities, come and join us. Rezo is the place to be if you want to work in an atmosphere where you can do meaningful research, contribute to the platform, and grow fast.

Culture/Values :

- We believe that allowing employees to pursue their interests and challenge the existing quo only helps to make Rezo a successful workplace. To that end, we are committed to assisting our employees in enhancing the skills that are vital to their professional growth.

Focus, Integrity, Teamwork, Passion, Innovation

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