Retail Store Manager - Luxury Indian Clothing Brand (10-11 yrs)
A leading Indian-Wear luxury brand having stores in Delhi and Kolkata is hiring a dynamic Store Manager with the following key responsibilities :
1. Develop and implement strategies to achieve sales targets and increase store profitability.
2. Ensure exceptional customer service is provided at all times, reflecting the luxury brand's standards.
3. Handle customer inquiries, complaints, and feedback in a professional manner.
4. Develop and maintain strong relationships with high-profile clients and VIPs
5. Recruit, train, and develop a high-performing team.
6. Set clear performance expectations and conduct regular performance reviews.
7. Foster a positive and motivating work environment
8. Ensure the store's visual presentation meets the brand's standards.
9. Oversee stock levels and ensure inventory is managed efficiently.
10. Coordinate with the buying team to ensure the right product mix.
11. Maintain high standards of cleanliness, organization, and safety in the store.
12. Develop and implement local marketing initiatives to drive traffic and sales.
13. Plan and execute in-store events and promotions in collaboration with the marketing team.
14. Prepare and submit regular reports on sales, customer feedback, and store performance.
Retail Store Manager Qualifications and Skills :
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- In-depth knowledge of the luxury fashion industry.
- Proficiency in retail management software and MS Office.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Passion for luxury fashion and high-end retail.
- Customer-focused with a service-oriented
Store Manager Education Requirements and Experience Preferences :
- Minimum Graduate or equivalent
- Minimum of 10 years of experience in retail management, preferably in luxury fashion.
