Resident Relationship Manager - Sales - Facility Management (1-3 yrs)
Roles & Responsibilities :
1) Ensure that all operations are in compliance with SOPs and company policies, making any necessary adjustments as needed.
2) Ensure that all aspects of the residential community are functioning correctly, including facilities management, maintenance, and security.
3) Act as the primary point of contact for residents and handle any issues, concerns, or complaints promptly, effectively, and with sensitivity.
4) Manage the customer service and support processes to ensure that all residents receive excellent service and support throughout their stay.
5) Work closely with the sales team to ensure that all operations are aligned with the sales objectives and provide feedback on any potential operational issue
6) Ensure that all residents are complying with stay guidelines and create a welcoming and comfortable environment for residents.
7) Prepare regular reports on operations and customer service-related issues and provide recommendations to the management team for improvements.
8) Ensure that the residential community complies with all relevant regulations and guidelines.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
