Research Now Group - Executive - Sales Support (1-3 yrs)
About Research Now
Research Now is one of the fastest growing players in the market research industry as one of the specialists in online market research. We pride ourselves on the quality of our products as we offer the largest, most powerful online research panels available to researchers. Our panels (Valued Opinions- panels & the e-Rewards- Opinion Panel) enable researchers to access the minds of consumers, business professionals and hard-to reach audiences around the globe. We offer a full set of data collection services, including online sample, survey programming, and online reporting. We are committed to working as one team to go beyond expectations to deliver the highest quality to our clients.
Why Work for Research Now-
Not only do we offer a high quality product and superior customer service, we are also committed to going further, as individuals and as an organisation. We continue to grow as a company, which gives you opportunities for the future. We owe our success to our quality products and services but also to the recruitment of amazing people like you! In turn we provide you with a vibrant and international atmosphere, an emphasis on working (and having fun) as one global team, training and support for your professional goals, annual innovation competitions for you to participate in, volunteer events so that you can give back to the local community, global recognition programmes, the opportunity to feedback your thoughts and suggestions and a place where we all strive to have fun and enjoy the journey.
The Position
This position will assist the Australian Sales Team to maintain, improve and update sales systems so as to develop effective online market research solutions with clients.
The key responsibilities of this position include:
- Support the Sydney and Melbourne Sales Managers and Executives in all admin aspects of sales
- Undertake administrative tasks
- Ensure sales & financial reporting and analysis are both accurate and up-to-date
- Identify and implement new or improved internal procedures and processes
- Database management via the CRM system
- Ensure clear and effective communication process with the Australian team so as to maintain both client and project needs
- May at times be required to support the India Sales Team
- Develop knowledge of online research and fieldwork techniques
To be successful in this role, you will have the following skills and attributes
- Excellent oral and written communication skills
- Attention to detail and desire to deliver strongly to company systems and administrative procedures
- Ability to communicate effectively to both internal and external stakeholders
- To be able to manage one's workload autonomously however knowing when to reach out for support and own development needs
- Strong organisational skills with the ability to manage your time effectively
- Strong numeric ability
- An understanding of market research communications or experience working within market research (advantageous but not essential)
- Degree qualified
- Some previous experience in a sales related role will be beneficial
This position will work closely with the Australian sales team and therefore required to work a shift from 8.00am to 4:30pm to accommodate the time differences (will vary, dependent on seasonal time zones).
About the Benefits
Opportunity to join a very successful company within a growing industry sector
Competitive salary package
Flexible working options available
Professional development and career advancement
A fun, vibrant, ever changing and challenging work environment
An open and supportive culture
If you possess the above skills and attributes and are keen to become part of a rapidly growing international organisation, then we would like to hear from you!
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