We are looking for candidates for the role of Research Lead/ Project Manager for one of our clients which is a leading Market Research company in Noida.

- Responsible of the delivery of the projects

- Take full responsibility on projects assigned

- Meeting the timeline expectations while maintaining our high quality standards

- Ensuring smooth running and timely delivery of all projects originating from the respective office

- Support the sales teams at the proposal stage, consulting on complex projects;

- Actively making proposals to improve the existing processes, tools and products.

Day to day responsibilities:

- Take full responsibility and accountability of the Market Research Project assigned

- Define a clear project scope with the customer and the Service Level Agreement

- Define the project plan details including time line, resource required and potential roadblock

- Manage the project step by step, follow up with internal and external resource

- Manage multiple workloads successfully by planning and prioritizing projects

- Proactively plan suggest and agree project deadlines with client

- Monitor field progress, problem solving and identification and implementation of solutions

- Be responsible for closing the project on time and on budget

- Closely liaise with clients for projects briefing and post survey information

- Keep clients, Team Leader and (Senior) Project Manager in the loop and involve them whenever there is a change in the project specs

- Effectively communicate with sales teams and all operation teams to ensure customers needs are met and understood

- Closely liaise with all operations teams and keep control of the project status by coordinating all parts involved at all time.

- Escalate any outstanding issue to Team Leader as soon as identified

- Keep the internal tools fully updated on a daily basis so that everybody can know exactly the status of a project by checking the tools

- Maintain and improve the companys Service and Operations quality standards

- Represent the company in dealing with customer concerns

- Interact with customers whenever needed

- Demonstrate good and effective and prompt communication with clients.

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