HR recruiter at Tekpillar services
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Relationship Sales Manager - Insurance (1-8 yrs)
A Relationship Manager, or Client Relationship Manager, is responsible for forming and maintaining connections with business clients to drive sales. Their duties include meeting with clients in-person to discuss new products or services, resolving client issues with their employer's products or services to preserve relationships and communicating with other departments about maximizing client experiences.
Duties and Responsibilities :
- Build and improve relationships with customers, key suppliers and partners.
- Review company practices to ensure clients get maximum satisfaction from their purchases.
Identify potential opportunities and inform the sales team to follow up.
- Educate and inform clients about the company's products, services and special offers.
Attend to client complaints and resolve issues promptly.
- Conduct customer satisfaction surveys and recommend ways of improving client satisfaction.
- Work with internal departments to ensure company meets clients- expectations.
- Oversee customer relationship management system.
Relationship Manager skills :
- Bachelor in business administration, marketing or a related field
- 1 or more years- experience in sales or a related position
- Excellent verbal and written communication skills
- Ability to lead and work within a team
- Excellent conflict resolution and interpersonal skills and ability to build lasting relationships with clients
- Exceptional organization skills and a strong work ethic
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