Assistant Manager at Axis Bank
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Relationship Officer - Sales - Home Loan (0-2 yrs)
Job Description
A. Lead Generation:
- Generate Leads by conducting activities both in the branches as well as in all attached villages, dealerships and other sourcing points as identified from time to time
- Manage both the branch as well as attached sourcing points by visiting via a beat plan to ensure activation of all sourcing points
- Ensure branch activation and activation of all branch resources
B. Process Management:
- Work with Regional Deep Geo Managers to ensure that the required infrastructure is available for sourcing of loans at the branches
- Coordinate with the sales managers / ROs of the various products to ensure that the leads sourced may be fulfilled within the expected TAT
C. Customer Service:
- Ensure that the customers sourced are aware of the status of their application at all times
- Post on-boarding, ensure that service levels are high and evaluate opportunities to upsell / cross sell
D. Loan Fulfillment:
- For certain STP or DLP products, to complete the end to end journey including documentation
E. Competencies Required:
- Extensive outdoor marketing, customer service, lead generation.
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