Recruiter at MD Global Human Resource
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Relationship Officer - Sales - FMCG (1-10 yrs)
We are seeking a dedicated and motivated Relationship Officer to join our team. The ideal candidate will be responsible for managing client relationships, understanding their needs, and ensuring the delivery of exceptional service. This role is essential in fostering long-term relationships and contributing to the overall growth and success of the organization.
Key Responsibilities :
- Build and maintain strong relationships with clients to ensure their satisfaction and retention.
- Identify clients' needs and provide tailored solutions to enhance their experience.
- Conduct regular follow-ups and check-ins to ensure clients are receiving the necessary support.
- Collaborate with internal teams to address client concerns and streamline processes.
- Develop and implement strategies to attract new clients and expand the existing client base.
- Maintain accurate records of client interactions and update CRM systems as needed.
- Prepare reports and presentations on client performance and relationship metrics.
- Stay updated on industry trends and competitor offerings to effectively position the company's services.
