HR Manager at Hiring Plus HR Solution
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Relationship Officer - Sales - BFS (1-5 yrs)
- Driving business through acquiring new customers in the allocated region with focus to improve the affordable reach
- Nurturing the relationship with all sourcing partners Connectors Referral Partners and I Bank
- Enhancing business through increase in market share of affordable mortgage and deeper geography penetration along with other products i.e. LAP Gold loan Fixed deposits and Insurance
- Ensuring high levels of engagement for effective pre post customer service.
- Responsible for login of files and ensuring smooth processing of files using available digital methods
- Complete control of NPA and Collections/overdue cases sourced
- Maintenance of portfolio health by ensuring lend to collect culture is followed up to the last mile
- Liaison with and manages legal technical collection FI and RCU vendors
- Strong focus on post onboarding services customer retention and audit management
Key Skills :
- Understanding of mortgage related products and credit policies
- Regulatory legal and compliance Knowledge relating to the mortgage industry
- Thorough understanding of market landscape and competitors in the region
- Selling and negotiation skills
- Excellent relationship management skills
- Good articulation and communication skills
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