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Relationship Manager - Working Capital - Business Banking Group (2-7 yrs)
Position : RM - BBG ( Working Capital)
Banking Sector
Location : Chennai
We are looking for candidates with relevant experience in Banking Sector only not Operations(banking Sector)
Job Description :
The role primarily involves :
- Managing a portfolio of existing BBG credit relationships. The number of relationships managed depends on the geography covered and branches mapped to the RM.
- HNW relationship management of the BBG customers
The HNW relationship management of the BBG relationship includes :
- Cross sell of CASA to the group companies of the BBG customers, and to the promoter family members.
- Growth of the CASA balances of the group
- Day-to-day servicing of all the group accounts at the branch
- Cross sell of other asset products, investment products and non-income products to the HNW group being managed by the RM.
Activities :
- Regular Branch interaction for lead generation for BBG and updates on the leads.
- Updating LTS and conversion of leads generated by the branches
- Cam Preparation & query resolution
- Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement, including deferral closure
- Customer negotiation on rates and other issues relating to charges.
- Co-ordination with credit for CAM approval, deferral waiver / extension & other customer requirements like Buyers credit, TOD's.
- Co-ordination with local Ops for disbursement of a case, TOD limit setting, submission of Stock Statement.
- Daily servicing of customer - Issuance of Cheque books, DDs, cash deposition / withdrawal issues, solvency certificates, RTGS, trade & fx transaction, etc.
- Housekeeping including CAM renewals, deferral closure, Call memos, stock statements, insurance renewals, Plant visit, Site visit etc
- Stressed accounts / Exit account management, follow-up and regularization of TODs
In Basic Description :
- Acquire & maintain customer relationship and understanding their needs for cross-sell
- Acquiring trade clients, assets, forex, portfolio management, and CASA values
- Sourcing current accounts and dealing in various Trade and Treasury Products, Bill Discounting, Bank
Guarantee, Letter of Credit, Cash Credit / Overdraft, Payment and Cash Management, Factoring, etc
- Customizing product as per the customer requirements
- Plan the activities to acquire New Client acquisition
- Providing support in all the operational activities of bank
- New client acquisition for working capital
- Coordinating with credit team and other related departments
- To deepen share of wallet for the acquired portfolio.
- To support/implement marketing initiatives and lead generation channels
- Sourcing business for credit proposals from corporate
- Act as single point for customer query resolution
Deliverables :
- Acquire and maintain business loans clients for the bank
- Perform various financing activities as per the customer's requirement
- Negotiate deals by interacting with people at various levels of the organization and outside environment
- Achieve individual targets and grow account profitability, while maintaining a high service standard and compliance
Product/Customer Handled :
- Working capital, Term loan, Project finance
- Retail business loans clients between 0 to 2 cr. of lending size of business
- Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities
- Cross sell of various asset products, other liability accounts, TPP products to the existing Relationships and its group accounts raised as HNW.
- Increasing the IPH and CTG to ensure revenue maximization.
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