Relationship Manager - Sales - IT Services (1-2 yrs)
Qualifications:
- Proven experience as a client relationship management/ executive in IT Services.
- Excellent communication and interpersonal skills.
- Set 10-15 meetings a month and should travel to meet with potential clients.
- Strong problem-solving and negotiation abilities.
- Goal-oriented and proactive in identifying business opportunities.
- Ability to work independently and as part of a team.
- Familiarity with industry-specific services is a plus.
Responsibilities:
- Develop and nurture strong, lasting relationships with existing clients to gain a deep understanding of their business needs and objectives.
- Continuously engage with clients to ensure they are satisfied with our services.
- Schedule and conduct regular face-to-face meetings with clients to discuss their requirements, provide updates, and gather feedback.
- Establish trust and rapport with clients by being attentive, empathetic, and understanding of their unique needs and challenges.
- Ensure clients are satisfied with our offerings and address any concerns, working closely with our support and product teams to resolve issues.
- Maintain clear and open communication channels with clients, providing them with regular updates, reports, and information relevant to their business.
- Develop strategies to retain and renew client contracts, ensuring they remain loyal and engaged with our company
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
