Relationship Manager - Sales - BFSI (1-2 yrs)
Position Title - Relationship Manager
CTC - 3.5 LPA
Experience - 1-2 yr
Location - Mumbai
Working mode - On-site
Skills - Stock Broking, sales, Knowledge of Investment, Lead Generation
Qualification - Any Graduation or B.com/BBA
Primary Responsibilities :
Sales :
- Calling on fresh leads generated from various sources to offer full range of Jarvis products/subscriptions.
- Upsell/Cross-sell
- Approach existing customers and explore the possibility of offering add-ons or alternative subscriptions to boost sales
Renewals :
- Calling Customers before the end of their tenure to understand their journey and ensure maximum retention.
- Follow calling scripts and probe to understand and target the needs and interests of customers
- Maintain call logs, MIS and reporting details regarding calls.
Service :
- Addressing the customer queries with timely responses, and collecting reviews and ratings for the service.
- Coordinating with the back-end team and making any necessary developments on the app or portal and also help identifying the bugs.
