HR Recruiter at TekPillar Services Private Limited
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Relationship Manager - Sales - Bank (5-8 yrs)
- Contribute to the digital agenda with maximum focus on digital closure of product booking and deepening
- Migrate client transactions to the digital platform
- Undertake client engagement in line with the Affluent Client coverage model - Support on-boarding of Affluent clients, own client portfolio for a limited defined period of time and create a pipeline for an upgrade to Priority Segment
- Engage premium clients by identifying and meeting needs, including via cross-selling of retail banking products
- Follow the applicable contact management approach to drive engagement with premium clients - execute applicable sales campaigns as designed and released by country segment teams
- Conduct Needs-based conversations with clients to provide suitable products. Focus on building relationships via a consultative selling approach
- Maximize sales performance to achieve revenue targets of the segment/ channel - Meet or exceed applicable scorecard targets
- Follow up and manage expectations of clients to ensure timely processing of sales transactions
- Drive digital adoption among clients
- Manage customer expectations and customer satisfaction tracked via RTF and NPS scores
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