Relationship Manager - Super Premium Card

Job Description

1. This is a frontline sales position and is responsible for achieving monthly & annual sales targets of a Super Premium card directly to NHIs, CXOs and other such good profile customers & opinion makers in the society.

2. Generate leads of new prospective customers through various means including cold calling, industry databases, references, etc.

- Maintain a healthy pipeline to ensure steady inflow of applications.

3. Understand the customer profile, lifestyle & needs, and accordingly pitch the value proposition of the card to the prospective customers in face-to-face meetings.

4. Engage with the customer by handling customer objections & queries with respect to product, pricing, competition product, etc.

- Using good selling skills, create a compelling reason for the customer to buy the card.

5. Complete the application filling journey with the customer and adhere to process ensuring accuracy, completeness of applications & documents and all due diligence required.

6. Seamless handover of the customer post onboarding to Service Manager.

7. Be the brand ambassador & generate leads from the existing customers.

8. Give market/customer feedback for product improvements.

Measures of success :

1. New cards issued

2. Low 4MOB attrition

3. Positive customer feedback score

4. Accuracy & completeness of applications

Skills Sets Required :

1. Good persuasion & selling skills

2. Strong networking skills

3. Must be a good listener & have a pleasant disposition

4. Go-getter attitude

5. Excellent communication skills

- Must have Qualification: MBA or Graduate from a reputed & recognized institute/university

Total Experience (in years): 3-5 years

Relevant Experience in a field: Minimum 1 year of experience in direct

- Selling to customers in the fields of Real estate, investments,insurance, credit cards, wealth products, etc.

offer CTC - 6.18 - 8-83 LPA

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