- Our client, a Leading Private Bank, is dedicated to providing exceptional banking and financial services to its customers. With a strong presence in the market, they prioritize customer satisfaction and aim to build long-term relationships with their clients. As an employer, they offer a dynamic work environment that promotes growth, innovation, and career development.

Company : Leading Private Bank

Designation : Relationship Manager

Location : Bangalore

Education : Bachelor's degree in Business, Public Administration, or a related field (Masters/MBA preferred).

Experience : Minimum of 4 years of relevant experience in key account management, preferably within TASC domain

Industry : Banking

Key Responsibilities :

- Acquire key TASC customers of the market, Grow and nurture relationships with a portfolio of major clients

- Develop the relationships with existing customers by continuously proposing solutions that meet their objectives

- Show proper understanding of institutional sales with thrust on TASC products with CMS and digital solutions

- Knowledge of related products and services such as Salary A/C, EDC/PoS machine, Fee Management Solutions, Door step banking, Payment Gateway and cash management services.

- Ensure full awareness of all the policies and procedures issued in relation to products/KYC/ AML policy

- Work as the link of communication between key customers and internal teams

- Fix any issues and problems faced by customers and deal with complaints to maintain trust

- Work as an integral part in generating new sales that will turn into long-lasting relationships

- Develop regular reports of progress and forecasts to internal and external stakeholders using key account metrics

Job Requirements :

Experience : 4-10 years of relevant experience in key account management, preferably within TASC domain

Relationship Building : Proven track record of building and maintaining strong client relationships, resulting in increased sales and customer satisfaction.

Negotiation Skills : Strong negotiation and conflict resolution skills, with a demonstrated ability to achieve win-win outcomes.

Strategic Thinking : Ability to develop and execute strategic account plans, aligning client needs with company objectives.

Communication : Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively.

Leadership : Experience in leading and mentoring a team of account managers is a plus.

Analytical Skills : Proficiency in analysing sales data, market trends, and financial reports to inform strategic decisions.

Tech Savviness : Comfortable using CRM software, Microsoft Office Suite, and other relevant tools.

Problem Solving : Strong critical thinking skills to identify and address challenges effectively.

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