Relationship Manager - Bank

Key Responsibilities/ Accountabilities

Strategic/ Managerial Responsibilities:

- Identify TAM, device strategies for his/ coverage to hunt clients for liability & asset led liability opportunities/NTB onboarding.

- Extensive knowledge of cash management services & DB products towards liability generation.

Core Responsibilities:

- Priority no. 1 liability business in terms of CA/CMS/escrow/nodal & FD mobilization.

- Provide support to the Team Leader in managing a portfolio of multinational corporate clients

- Preparation of credit approval/renewal memorandum, generate risk analysis reports and manage credit related covenants/exceptions.

- Business development in deepening existing client relationships and acquisition of new to bank clients.

- Monitoring the performance of the account/client (financial performance etc.) and manage day to day transactions.

- Undertake analysis on industries/clients/markets.

- Liaise with Risk/Legal/Operations on Proposals, documentation & ensure smooth delivery & execution of transactions and monitor and handle exceptions.

- Undertake responsibility on championing the developments and understanding on select Industry/ Sector(s).

People Management or Self Management Responsibilities:

- Self managing and go getter towards driving liability business and knows credit underwriting to generate asset led liabilities.

Risk and Internal Control Responsibilities:

- Adhere to internal polices, process and procedures.

Key Interactions:

- Key Internal Interactions Purpose of Interaction Risk Management

- For coordinating on aspects related to risk management in various deals on a monthly basis to ensure adherence to risk and regulatory framework/ guidelines

Legal Risk Management:

- For coordinating and resolving any legal aspects to ensure adherence to regulatory framework and guidelines Need basis YSB/HCM

- For rewarding good performers.

- For identifying the training / leadership development requirements and the hiring needs. Product Team

- For all product related queries, suggestions and also for developing particular contest to drive business numbers.

Key External Interactions Purpose of Interaction Clients/ Customers:

- For understanding the financial needs of the customer to provide suitable solutions and long term relationship management by driving cross sell initiatives Dealers/ DSAs/Vendors

- For building and maintaining relationships and seek out new business opportunities

Knowledge & Experience Knowledge:

Minimum Qualifications:

- Bachelor's degree in any field

- Master's degree is must.

Language Skills:

- Written and spoken English is essential

Experience:

- Years of Experience: 4-8 Years as Relationship Manager in Corporate Banking

- Nature of Experience: Liability driven and credit note writing knowledge.

- Experience of working with influencers, CAs, tax, legal, advisory professionals.

Competencies & Key Performance Indicators Behavioral Competencies:

Core Competencies Competency Name Behaviors:

- Customer Focus: Listens to and demonstrates an understanding of customers' stated needs

- Delivers customer value through timely and quality execution

- Develops an understanding of problems and employs existing or new methods to find solutions

- Professional Entrepreneurship: Takes proactive and constructive action at work with little or no direction from others

- Displays responsibility for problems, initiatives and tasks that lie within the domain of own role

- Drive for Results: Seeks to understand the rationale for key decisions and understands implications for own role/ actions

- Displays a sense of urgency to deliver outcomes as per stated timelines

- Reacts to challenges by displaying an optimistic demeanor

- Influence and Impact: Uses simple persuasion techniques to achieve the desired result / action / commitment from others

- Responds to stated requirements of internal/ external stakeholders by keeping a solution oriented mindset

- Quality Focus: Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work

- Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement

Leadership Competencies Competency Name Behaviors:

- Nurtures Growth

- Ensures Ongoing training to direct reports

- Communication & Commitment: Clear and openly communicating goals and objectives & constant monitoring of achievement

- Attitude: Positive and focused

Technical Competencies:

- Knowledge of designated product

- Ability to understand customer behavior

- Market and sector knowledge for penetrating in assigned locations

- Understanding of electronic channels used by corporates

- Conversant with MS-Office, MS-Excel