Consultant at TekPillar
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Relationship Manager - Sales - Bank (2-6 yrs)
Day to Day activity of Bank Jobs nearby Mumbai
- Account Opening, Sales, Client Services :
- Handle customers- enquiries and instructions, whilst ensuring that the Bank's delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc.
- Ensure adherence to process & documentation standards (e.g. forms/checklists, welcome calling, approvals, etc)
- Cross sale of various products offered to existing customer of Mumbai.
- Generate and convert leads for assets & liabilities.
- Ensure focused segment is tapped and adherence to BSA.
- Service & Quality:
- Ensure that all people, process, data & systems in the branch are well attended to deliver consistent & superior levels of service to all customers of Mumbai Maharashtra.
- Ensure daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence.
- Play a pro-active role in new products, processes or systems roll out impacting the clients
- Coordinate with relationship managers of Mumbai and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction.
- Others Activity :
- Maintain highest levels of discipline (punctuality, attendance, grooming standards etc) in the office
- Manage Local Vendors /agency of Mumbai Maharashtra relationships to ensure smooth execution of transaction
- Responsible for Branch upkeep & maintenance and control over the cost
- Must be thorough with banking processes, regulations & guidelines across
- Retail Sales in Mumbai Maharashtra
Candidate Requirements:
- Graduation - In any Stream
- Age - 21 to 38 years
- Good Communication Skills
- Good Leadership Skills
Associate Relationship Interested Candidates can Directly share their CV on 7021418037
We Do Not Charge any Money from Candidate
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