Key Account Manager at Shine
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Relationship Manager - Retail (1-7 yrs)
This role is an individual contributor role wherein the candidate will be given a particular territory/area wherein he would have to visit merchants across different categories (big/small), meet customers, present the benefits of the products, close sales and be the face of the company in retail market.
- Through Tele-calling leads/cold calling/visit connect with customers to offer and pitch cloud based retail solution to drive value to their business.
- Pitch the right to offer or persuade them to purchase the services.
- Explains advantages and features of the platform being sold to drive customer interest.
- Answers customer's questions pertaining to service being offered.
- Closure of sales with these merchants and meet target for the month.
- Responsible for collecting payments from customers & closing the loop.
- Be the point of contact for customers and work with CRM team to resolve issues they might face.
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