Job Responsibilities:

1. Client Acquisition & Relationship Management:

- Identify potential customers and guide them through the mortgage process, including home loans, loan against property (LAP), and other related products.

- Develop and maintain strong, long-term relationships with clients to ensure customer satisfaction and loyalty.

- Regularly update clients on the status of their applications and manage any concerns or issues that arise.

- Achieve sales targets for mortgage products, ensuring profitability and quality business growth.

2. Sales & Cross-Selling:

- Proactively cross-sell other financial products such as personal loans, insurance, credit cards, and investment products like mutual funds and fixed deposits.

- Work closely with the internal sales and marketing teams to implement effective product promotions and campaigns.

3. Market Research & Competitor Analysis:

- Monitor market trends, competitor strategies, and customer preferences to continuously improve the product offerings and sales strategy.

- Provide insights on product enhancements and new opportunities based on client feedback and industry changes.

4. Compliance & Documentation:

- Ensure all necessary documentation for mortgage applications is collected and verified accurately to meet compliance requirements.

- Stay updated on the latest financial regulations and mortgage guidelines to maintain high standards of service and regulatory compliance.

5. Client Education:

- Educate clients about different mortgage options and the implications of various loan terms and interest rates.

- Provide financial planning advice to clients regarding mortgage repayment strategies and leveraging financial products for long-term financial health.

Key Skills & Competencies:

- Strong knowledge of mortgage products and financial services (e.g., insurance, personal loans, investments).

- Excellent sales, negotiation, and client management skills.

- Ability to understand client needs and provide tailor-made financial solutions.

- Strong communication and interpersonal skills.

- Target-driven with a proactive approach to achieving sales goals.

- Good understanding of regulatory requirements and compliance standards.

- Self-motivated with the ability to work both independently and collaboratively within a team.

- Proficient in financial software tools (CRM) and MS Office (Excel, Word).

Qualifications & Experience:

- Bachelor's degree in Finance, Business, or a related field.

- 1-3 years of experience in mortgage sales or a similar role in banking or financial services.

- Proven track record of meeting sales targets and cross-selling financial products.