Relationship Manager - Customer Support - Education (2-5 yrs)
Role:
1. School onboarding
2. Coordination with schools for data collection, training etc.
3. Ensuring timely activation of schools
4. Issue resolution
5. Monitoring usage - Live class users, Library users
6. Payment follow up
Qualifications :
1. Bachelor's degree
2. Strong communication skills (written + oral)
3. 2+ years prior experience in Customer service/Client management
4. Proficiency in all MS Office programs
5. Proficiency in Google Docs and Google sheets
Profile:
1. Result oriented and able to work under pressure to achieve targets.
2. Committed to work on long term
3. Ability to work independently in a competitive environment
4. Quick learner and open to learning new things
5. Self-motivated
6. Responsible & reliable
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
