Senior HR Executive at Apipaasa HR Consultancy
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Relationship Manager - Corporate Sales (1-4 yrs)
Role and Responsibilities:
- Building and maintaining relationships with clients and key personnel within customer companies.
- Conducting business reviews to ensure clients are satisfied with their products and services.
- Alerting the sales team to opportunities for further sales within key clients.
- Letting customers know about other products the company offers.
- Attending meetings with clients to build relationships with existing accounts.
- Achieving client relationship targets and KPI's as set by the Head of Sales.
- Working closely with Account Managers and Sales Consultants.
- Escalating and resolving areas of concern as raised by clients.
- Carrying out client satisfaction surveys and reviews.
- Monitoring company performance against service level agreements and flagging potential issues.
- Updating the CRM and ensuring account managers are aware of changes within clients.
- Passing leads to the sales team and following up on progress.
- Liaising with internal departments to ensure client needs are fulfilled effectively.
Eligibility:
- Min 1+ year experience in any Corporate Client Handling Profile (Relationship Management, Client Servicing, Corporate Sales etc.) Any industry
- Good Interpersonal and Communication skills.
- Graduation must
- Male Candidates preferred as this is complete field profile
- Female Candidates flexible with field work and excellent communication skills can be considered.
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