Relationship Manager - Client Engagement - Education (1-5 yrs)
Relationship Manager - Client Engagement - Education (Day/Night)
- Train students/parents end to end and make them Go Live on the platform
- Continuously engage with students/parents to ensure high productivity
- Help parents resolving their queries in a new-to-the-world online platform.
- He/She should be patient, empathetic, and passionately communicative.
- Needs to manage class rescheduling requests and handle Database and coordinate with Tech team to execute this in backend to manage ongoing classes.
- Make daily trackers for student/teacher operations team as well as manage daily inbound/outbound email flow.
- The Relationship Manager will be required to communicate with customers via phone and email.
- Maintain Documentation and Communicate the same to Stakeholders by recording customer queries and details.
- Contributes to team effort by accomplishing related results as needed.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
