Recruiter at Confidential
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Relationship Manager - Business Banking (5-10 yrs)
Age range 23-35 yrs.
Key Skills 1. SME/Corporate/Direct Sales
Specialisations
Department Sales/Sales and Marketing
Reporting To Branch Manager
Job Description:
- Responsible for managing existing HNI Current account base of the branch -
- Cross sell assets (Predominantly commercial assets)
- Generate Trade and FX revenue through deepening and new base
Business Development
- Implementing strategies for boosting business with a view to penetrate new accounts and expand existing ones.
- Identifying new streams for revenue growth for Trade Products and developing marketing plans to build consumer preference.
- Initiating contact with potential customers for developing leads, direct sales & cross selling financial products.
- Conducting product presentations & promotional activities for market development & brand visibility.
- Resolving of escalated grievances and queries of individual and corporate clients on a day-to-day basis.
- Developing the satisfaction level of customers by rendering services beyond excellence in order to optimize a high percentage of customer satisfaction and retention.
- Negotiating with clients to book profitable deals for the Bank.
- Constant updating on compliance issues relating to the trade market.
- Taking care of all the regulatory requirements related to the trade transactions.
- Complying with the guidelines of RBI given from time to time related to trade transactions
- Leadership skills. (Though more tactical than strategic).
- Revenue generation
- Cost efficiency through process
- An immense interest in developing relationship with the customers
- Cost efficiency through process
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