Hr at Highfly Sourcing
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Relationship Manager (1-3 yrs)
Highfly Sourcing is hiring for the role of Relationship Manager!
Responsibilities of the Candidate :
CRM Strategy and Implementation :
- Develop and execute CRM strategies to improve client engagement, retention, and satisfaction.
- Implement and manage CRM software and tools to streamline client interactions and processes.
Client Relationship Management :
- Act as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues.
- Build and maintain strong relationships with clients, ensuring a high level of satisfaction and repeat business.
Data Management and Analysis :
- Maintain and update client records in the CRM system, ensuring accuracy and confidentiality.
- Analyze client data and feedback to identify trends, opportunities for improvement, and areas for growth.
Requirements :
- Excellent communication and interpersonal skills, with the ability to build and maintain client relationships.
- Analytical skills with the ability to interpret data and generate actionable insights.
- Detail-oriented with strong organizational and problem-solving abilities.
- Proficiency in Microsoft Office and other relevant software.
