Relationship Manager Duties and Responsibilities

- Maintain good relationships with clients so that the business can maximize the value of those relationships.

- Identify key contacts at potential client companies to establish and foster a relationship.

- Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

- Understand the problems and challenges of clients and identify ways the business could better address those needs.

- Ensure growth in the business by identifying new sales and business development opportunities.

- Monitor and assess activities of our competitors to proactively satisfy and retain our clients.

- Provide excellent service in order to maintain a positive reputation for the business.

- Resolve any customer complaints in a prompt and professional manner.

- Set revenue targets and then develop and execute a strategy to meet those.

Relationship Manager Requirements and Qualifications

- Ability to build, foster and maintain positive professional relationships.

- Devotion to high-quality customer service.

- Excellent interpersonal communication skills.

- Keen analytical and research abilities.

- Knowledge of relationship management best practices.

- Problem solving and conflict resolution capabilities.

- Willingness to develop an in-depth understanding of the business and related services.

- Bachelor's degree in business, marketing, management, or related field.

- Outgoing and customer-oriented attitude.

Revenue Targets: Achieve the monthly assigned revenue targets through effective cross-sales generating Fee income across Investment, Assets, Cards and Liability products.

Technical Skills - Effectively utilizes all applications, tools, and databases used to process transparent end to-end client support. Proficient with systems related to Banking transactions and services

Controls - Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations.

Customer Service and Sales - Up selling, cross-selling, providing regular market information and updates to the customers. Extremely efficient servicing of requests to create a superior customer experience. Act as the Single Point of Contact for customer's Banking Requirements.

SALARY: 18K - 25K PM

WORK LOCATION: WHITE FIELD

"PERFORMANCE BASED INCENTIVES"

"GET ASSOCIATED WITH ONE OF THE REPUTED BANKS"

"DAYSHIFT- 9AM-6PM (FIXED SHIFT)

Please call 9739852837 or send your CV 

Proficient360

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