Founder & CEO at Ardent Aspirants
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Relationship Associate - Sales - BFSI (3-6 yrs)
Looking for Relationship Associate for our car leasing client for Bangalore location (Bellandur)
Job description - Relationship Associate
This is a front-line sales position for long-duration B2C mobility product (OPEN) and is responsible for driving business, achieving monthly sales targets and acquiring new customers in the defined territory. Some of the responsibilities that this job entails are as follows:
Prospecting, closing and servicing:
- Follow-up and conversion on all existing leads. Travel to customer location for meetings (within the same city)
- Set appointments, listen to customer needs, maintain regular follow-ups and bring the lead to closure
- Meet the sales targets consistently month after month
- Complete post sales documentation and query handling
- Stay up-to-date on our product and on competition's products. Provide regular feedback to the Sales manager based on customer inputs.
Generating leads:
- Assist Sales manager in generating leads through new channels/partnerships
- Get referrals from existing leads and customers to generate new leads
- Prospect new customers for meetings/store visits through calling/emails.
Managing end-to-end operations:
- Ensure all sales processes are followed, and that the highest levels of controls and compliance are adhered to Coordinate with procurement & finance teams and ensure that customer receives the vehicle as per promised timelines
- Be the interface between Revv and the customer to resolve any queries/escalations
- Deliver the highest quality of customer satisfaction
Maintaining sales documentation, operations data and MIS:
- Ensure all the sales documentation are fully and accurately maintained
- Prepare regular MIS of sales activity
Profile and skills expected from the candidate are as follows:
- Proven track record of consistently exceeding sales targets in current organization. This is the most important criterion, please do not apply unless you meet this.
- Experience of 3-5 years in B2C sales (preferably in banking, insurance sector)
- Strong levels of persistence and follow-up to - close the deal-
- Demonstrated ability to perform basic calculations (e.g., EMI calculations)
- High levels of initiative, self-motivation and time management
- Outstanding integrity and adherence to high professional standards
- Skilled in MS Word and Excel
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