Relationship Associate - Insurance (2-4 yrs)
Designation : Relationship Associate
Band: Assistant Manager
Accountabilities & Activities:
- Achieve assigned annual target of the branch by driving sales across all customer segments- Business mix in terms of blended premium & no. of cases.
- Maintain cordial relationship across all ranks and files of the branch and resolve escalations with in TATs
- Support bank's sales force in terms of various activities like
- Joint sales calls to generate leads
- Update branch manager on accurate records of referrals received from all constituents of the branch
- Service branch customers for any query
- Regular product training / refresher to the sales force of the branch
- Ensure activation of bank's sales force on a weekly, fortnightly, and monthly basis
- Drive productivity by right advising of health insurance solutions
- Measure penetration across relationship manager, client base / branch base
- Engage in branch customer awareness program and explore every possible opportunity to bundle the health insurance proposition
- Create mindshare across branch leadership team
- Drive effectively the Reward and recognition programs launched for the bank staff.
Qualifications, Training & Experience:
- A graduate degree holder in any discipline
- 3-4 Years of experience in Life Insurance/General Insurance (Bancassurance only)/Relationship Management/Investment & Wealth Advisory (Banks).
- Has demonstrated capabilities of managing Affluent/HNI Customers in the previous roles directly/indirectly
- Strong on Communication/Presentation Skills
- Fluent in Hindi and English both spoken and written.
- Ability to work under pressure in a fast paced environment
- Ready to travel extensively all over India.
- Good communication and influencing skills, able to communicate with team.
Competencies:
- Good in relationship management
- Analytical and decision Making skills
- Team Management
- Strong communication and presentation skills
- Customer and issues resolution focussed
- Relating and networking
- Persuading and influencing
- Analysing and investigation
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