Recruiter at Sudero Advisor and Consultancy
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Relationship Associate (1-5 yrs)
Job Description :
A Relationship Associate is responsible for building and maintaining strong relationships with clients to ensure their satisfaction and retention. The role involves understanding client needs, offering appropriate solutions, and supporting the overall client relationship management process.
Key Responsibilities :
- Client Engagement
- Client Onboarding & Support
- Cross-Selling & Upselling
- Client Retention
- Documentation & Reporting
- Collaboration
- Market & Product Knowledge
Skills & Qualifications :
- Strong communication and interpersonal skills
- Problem-solving mindset
- Previous experience in customer service or relationship management preferred
- Ability to work collaboratively and manage multiple client accounts simultaneously
