Position - Retail Store Manager

Designation - Mid Management Level

Reporting to - Retail Head

- We're looking for a store manager to oversee daily operations in ReiseMoto Retail store at Bangalore and Pune and ensure it runs smoothly and effectively.

- As the store manager, you will be responsible for motivating the sales team to fulfill sales goals, developing business strategies, and upholding the operational and organizational standards of the store.

- Additionally, you will recruit, hire, and train new staff, and take on other administrative tasks as needed, such as monitoring inventory levels.

- The right candidate will be an excellent communicator and demonstrate impeccable leadership skills

Objectives of this role:

- Deliver exceptional customer service, ensuring high levels of customer satisfaction

- Maintain outstanding visual merchandising standards and a welcoming store atmosphere

- Oversee sales team recruitment and shape and facilitate training processes

- Create a clean and safe store environment that complies with health and safety regulations and company standards

- Address customer complaints and concerns in a professional and timely manner

- Set a strong, professional example for mid-level managers and store associates to follow

Key Responsibilities for the role:

- Prepare detailed reports on buying trends, customer needs, and profit margins, and present these reports to company leadership

- Conduct annual personnel performance appraisals, providing clear and actionable feedback and delivering constructive criticism to help staff improve

- Monitor inventory levels and order new items as needed.

- Source, hire, train, and oversee new staff, leading by example and ensuring efficiency in the training process

- Arrange promotional material and in-store displays

- Undertake financial-planning tasks, including managing the store budget

- Achieve growth and hit sales targets

Key requirements for the role:

- Bachelor's or master's degree in business administration or relevant field preferred.

- A minimum of 3-5 years' experience working in a Retail sales profile (Niche/premium product) for brand or retail or business development

- Prior experience in accessories and apparel, lifestyle product sales would be preferred.

- Passionate about bikes

- Motorcycle rider and interested in travelling and exploring

- Consultative selling experience is required.

- Strong leadership and customer management abilities.

- Demonstrable analytical thinking & business insights.

- Excellent communication and interpersonal skills.

- Demonstrated ability to maintain high level of enthusiasm and motivation.