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30/05 Rana
Head of Talent Recruitment at Habilelabs Private Limited

Views:13 Applications:11 Rec. Actions:Recruiter Actions:0

Regional Sales Head (1-10 yrs)

Any Location Job Code: 328167

- Develops Healthy Customer Relationship

- Enhances Customer Training

- Evaluates and Analyze Customer Needs

- Builds Trust and Transparency with Clients

- Onboards New Clients

- Acts as a Customer Advocate

- Encourages Customers to Upgrade their Products

- Promotes Customer Loyalty

- Meet quarterly and annual renewal and upsell targets

- Ensuring Monthly, Quarterly, and Annual Reports are sent out to the clients

Required Skills :

- 3 + years of experience in Managing clients/Customer success roles with B2B clients.

- Customer success managers are the link between customers and our business, so they need to communicate effectively with customers and team members.

- Customer success managers must be able to understand and address customers' concerns, questions, and issues.

- Customer success managers must build strong relationships with customers and coworkers.

- Coming up with long-term solutions that will benefit both the customer and the company is essential for this role.

- Critical thinking and analytical skills

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