Assistant Manager - Human Resources at Regalix India Pvt Ltd
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Regalix - Assistant Account Manager (3-5 yrs)
Regalix provides online marketing services, using its years of innovation in tools, technology and experience handling Fortune 500 and funded start-ups.
We are looking for a Assistant Account Manager who can help maintain existing business with current clients, grow business relationships with current clients and assist in bringing new clients on board. The Assistant Account Manager will help our clients to better understand the full potential of our services and act as liaison between the client and customer service. The successful candidate will also be responsible for collaborating with different work groups and departments to improve customer support programs and enhance customer satisfaction.
- Provide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client
- Develop open and effective channels of communication with each client that can be employed by other departments as well
- Coordinate internal projects and determine the best utilization of resources to increase customer satisfaction
- Encourage revenue growth by inspiring clients to purchase additional services
- Become the reliable point of contact for each customer that is required to establish a strong business relationship
Requirements:
- Bachelor's Degree in Business or a related field required
- 3 to 5yrs of experience in client servicing role
- Proven ability to utilize the Salesforce contact platform required
- Must demonstrate ability to meet deadlines
- Strong communication skills required
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