Call Center Executive Job Responsibility :

1. Identifying Customer's needs, Clarifying information, researching each issue and providing solutions.

2. Follow Communication Scripts when handling different topics.

3. Build Sustainable relationships and engage customers by taking the extra mile.

4. Keep records of all conversations in our call center database in a comprehensive way.

5. Should be able to coordinate with various teams to ensure smooth service to customers.

6. Attending Inbound domestic voice calls for booking and dispatch of Ambulances.Requirements:1. Previous experience in Customer Support role.

2. Strong Phone & Verbal communication skills along with active listening.

3. Customer focus and adaptability to different personality types.

4. Ability to multitask, set priorities and manage time effectively.

5. Flexible to work Rotational shifts in the Night shift as well for Males. (NO night shift for Female candidate)

6. Good typing skills.

7. Self Transportation.

8. Excellent command of English, and Hindi is Mandatory.

About RED.HEALTH:

" RED Health was founded in 2016 as StanPlus to provide accessible, reliable, and high-quality medical assistance to those in need. Over the years, our commitment to this goal has propelled us to become India's leading emergency response service provider. Today, we boast a robust fleet of over 5,000 ambulances and a strong presence in more than 550 cities, ensuring that we are always within reach to offer our services.

Website: www.red.health

Office Address: Good Earth Business Bay II, C475+39G, Sector 58, Gurugram, Haryana 122102

Geetika Pasupuleti
Talent Acquisition Specialist
6301357067

www.red.health

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