HR at Redcliffe Lifesciences Pvt Ltd
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Redcliffe Lifesciences - Executive/Senior Executive - Inbound Sales (2-4 yrs)
Roles and Responsibilities:
- Contact potential or existing customers to inform them about our products.
- Able to answer questions about products or the company.
- Ask questions to understand customer requirements and close sales.
- Enter and update customer information in the records.
- Handle grievances to preserve the company's reputation. Keep records of calls and sales and note useful information.
- Create and maintain positive client relationships to build the business.
- Talk/message / WhatsApp with customers, follow up for conversions
- Maintaining good relationships after closures
- Able to handle 250+ minutes daily call volumes, able to contact 100+ customers a day
Requirement:
- Bachelor's degree in any Specialization.
- 2+ years of experience.
- Experience in implementing sales strategies.
- Excellent written and verbal communication skills in English and Hindi.
- Have a flair for selling and building relationships with individuals and organizations.
- Should be passionate about Sales.
- Ability to work independently without supervision. Keen sense of using the internet and telephone as a medium to connect with customers.
- Patience and the ability to tactfully handle customer negotiations.
- Dedication to providing great customer service.
- Good computer skills including Microsoft word, excel, CRM, Web Browser, Internet, etc.
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