Chief Operations Associate at ReachIvy.com
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Reach Education - Executive - Client Servicing (5-10 yrs)
Experience requirements :
Minimum 5 years of experience in client servicing/operations/marketing/strategy/consulting
Qualifications :
- Bachelor's degree required; Master's degree preferred
- Ability to work in an entrepreneurial environment
- Study abroad and/or international living experience preferred
- Good working knowledge of Microsoft Office, specifically Excel and database literacy
- Independent worker: proactive and responsible, with the ability to learn rapidly and are comfortable with technology.
- Familiarity with platforms like hubspot, dropbox, box, is preferable.
Job description :
- Reach Education Pvt. Ltd. is an educational services firm based in Mumbai, India. We are a premium education advisory firm by HBS (MBA'2010) and CMU (Tepper'2003) alum Vibha Kagzi and focus on the higher education space in India.
- ReachIvy (www.reachivy.com) is focused on counseling students targeting top-tier schools internationally. The job requires:
- Monitor leads on a daily basis. Update and maintain large database, develop and manage tactics to converting enquiries & leads.
- Manage student work flow meticulously.
- Coordinate between internal team members, freelancers and students to ensure seamless work flow.
- Understand the education sector thoroughly and answer incoming enquires.
- Answer student/parent queries on procedure process and work flow.
- Research and maintain information on college applications such as Deadlines, Requirements and Changes in process.
- Develop and maintain relationship with schools and colleges.
- Invite and receive college admissions officers and faculty.
- Arrange for and manage events and information sessions.
- Attend education fairs in Mumbai and other cities.
- Follow up with clients over email and phone.
As a full time member of the organisation, you enjoy the following perks :
- You will be interacting with very high quality individuals in the education space
- Our events take place in the best venues of the country
- You have access to personal networks of our team members i.e. Harvard Business School, Carnegie Mellon, Columbia Univeristy - faculty and alumni
- As an early member of the team, you shape the foundation and vision of the company
- You can attend events organized by Harvard Club, Asia Society, FICCI and others since the Founder is a member at these organizations
- We do not just exist in the virtual space, we change lives!
Compensation :
Will be determined on a case by case basis depending on the individuals skill set and experience. Potential for revenue share. Can also be converted to a field study for course credit. We are very flexible!