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14/01 Pallavi Gaikwad
Chief Operations Associate at ReachIvy.com

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Reach Education - Executive - Client Servicing (5-10 yrs)

Mumbai/Navi Mumbai Job Code: 359757

Experience requirements :

Minimum 5 years of experience in client servicing/operations/marketing/strategy/consulting

Qualifications :

- Bachelor's degree required; Master's degree preferred

- Ability to work in an entrepreneurial environment

- Study abroad and/or international living experience preferred

- Good working knowledge of Microsoft Office, specifically Excel and database literacy

- Independent worker: proactive and responsible, with the ability to learn rapidly and are comfortable with technology.

- Familiarity with platforms like hubspot, dropbox, box, is preferable.

Job description :

- Reach Education Pvt. Ltd. is an educational services firm based in Mumbai, India. We are a premium education advisory firm by HBS (MBA'2010) and CMU (Tepper'2003) alum Vibha Kagzi and focus on the higher education space in India.

- ReachIvy (www.reachivy.com) is focused on counseling students targeting top-tier schools internationally. The job requires:

- Monitor leads on a daily basis. Update and maintain large database, develop and manage tactics to converting enquiries & leads.

- Manage student work flow meticulously.

- Coordinate between internal team members, freelancers and students to ensure seamless work flow.

- Understand the education sector thoroughly and answer incoming enquires.

- Answer student/parent queries on procedure process and work flow.

- Research and maintain information on college applications such as Deadlines, Requirements and Changes in process.

- Develop and maintain relationship with schools and colleges.

- Invite and receive college admissions officers and faculty.

- Arrange for and manage events and information sessions.

- Attend education fairs in Mumbai and other cities.

- Follow up with clients over email and phone.

As a full time member of the organisation, you enjoy the following perks :

- You will be interacting with very high quality individuals in the education space

- Our events take place in the best venues of the country

- You have access to personal networks of our team members i.e. Harvard Business School, Carnegie Mellon, Columbia Univeristy - faculty and alumni

- As an early member of the team, you shape the foundation and vision of the company

- You can attend events organized by Harvard Club, Asia Society, FICCI and others since the Founder is a member at these organizations

- We do not just exist in the virtual space, we change lives!

Compensation :

Will be determined on a case by case basis depending on the individuals skill set and experience. Potential for revenue share. Can also be converted to a field study for course credit. We are very flexible!

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