We are looking for a professional and customer service-oriented Showroom Head from Jewellery background to oversee daily operations at our showroom. As a Showroom Head, you will supervise the operational and organizational standards of the showroom. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

- The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

Responsibilities :

- Deliver excellent service to ensure high levels of customer satisfaction.

- Motivate the sales team to meet sales objectives by training and mentoring staff.

- Create business strategies to attract new customers, expand showroom traffic, and enhance profitability.

- Hire, train, and oversee new staff.

- Respond to customer complaints and concerns in a professional manner.

- Ensure showroom compliance with health and safety regulations.

- Develop and arrange promotional material and in-showroom displays.

- Prepare detailed reports on buying trends, customer requirements, and profits.

- Undertake Showroom administration duties such as managing showroom budgets and updating financial records.

- Monitor inventory levels and order new items.

Requirements :

- Bachelor's degree in Business Administration or relevant field preferred.

- A minimum of 3 years- experience working in a Jewellery Industry, ideally in a managerial role.

- Strong leadership and customer management abilities.

- Customer service-oriented with in-depth knowledge of basic business management processes.

- Excellent communication and interpersonal skills.

Employment Type : Full-time

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