Job Brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Requirements

- Proven experience as telesales representative or other sales/customer service role.

- Outstanding written and verbal communication skills.

- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

- Cool-tempered and able to handle rejection.

- Outstanding negotiation skills with the ability to resolve issues and address complaints.

- Understanding of customer needs.

- Maintaining relationships with larger clients by providing information, support and guidance.

- Senior sales executive must have good analytical skills to understand the challenges and problems that customers face so they can identify opportunities for a sale.

- Strong analytical and problem-solving skills.

Responsibilities

- Contact potential or existing customers to inform them about a product or service.

- Answer questions about products or the company.

- Ask questions to understand customer requirements and close sales.

- Take and process orders in an accurate manner.

- Meet sales revenue targets.

- Mentor team members and teach improved processes in order to enhance staff accomplishments.

- Preparing reports by collecting sales information and statistics.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.