National Head of Operations - Training, Sales and Recruitment. at Rapsys Technologies
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Rapsys Technologies - Customer Service Role (0-4 yrs)
Job Summary:
- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product/service information and solutions to customers
- Escalate complex issues to senior support teams or supervisors
- Meet customer satisfaction and resolution targets
Key Skills:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong customer service and conflict resolution skills
- Basic computer and software skill
- Rotational shift
- Fresher are welcome
